Support & Engineering

Introduction

High quality market data solutions - evaluated, designed, implemented and supported by industry professionals.

The People

  • Individuals with extensive Market Data industry knowledge & experience gained through both supplier & end-user environments
  • Individuals who are technically competent in the latest desktop & infrastructure environments
  • Approachable, flexible and motivated individuals who understand the very specific needs of the market data environment

Desktop Engineering - Consulting services

  • System design and configuration
  • Market Data feed requirements
  • Contractual negotiation
  • Hardware and software requirement definitions
  • Operational procedures
  • Desktop management and software controls
  • Desktop Software Evaluations & Reviews

Desktop Engineering - Projects Undertaken

  • System upgrades, configuration and standardization
  • Integration & Technical Testing
  • Acceptance testing of new MDS system
  • Desktop software testing and configuration.
  • Information Delivery System Engineering - i.e. Triarch & Tibco
  • Routed & Internet / Intranet Service Engineering - i.e. Bloomberg, Bridge
  • System Health Checks and audits
  • Server and data feed testing
  • Bespoke application development and training
  • Run pilots and product selection process

Infrastructure Support

  • 2nd / 3rd Line support of implemented infrastructure
  • System & user permissioning
  • System monitoring & tuning
  • Shift working to meet business requirements

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